Steve Stanger

 

Email: steve@stevecom.com

 

 

AREAS OF EXPERTISE

 

Extensive experience in Macintosh and Windows desktop support, maintenance, and upgrades

Strong working knowledge of Macintosh and PC operating systems (Mac OS9, Mac OS X - client and server, WinNT, Win2000, Win XP)

                        Install and configure OS X servers and maintain Windows based servers. 

Website design and implementation

LAN maintenance, monitoring and cross-platform networking.

Experience with professional software packages on the Mac and PC.  This includes but is not limited to, Microsoft Word, Excel and PowerPoint, Adobe Photoshop, GoLive and Acrobat, QuarkXPress, Filemaker Pro, Extensis Suitcase

Graphic design

Data recovery and tape back-up systems. 

Computer based Video and Audio editing (digital and analog).

Strong communication skills provide the ability to effectively address technical issues with users of all skill levels.

 

EMPLOYMENT

 

2005-Current Computer Consultant / Website Design, SteveCom, Inc, Matawan NJ.

                                   

Provide onsite consulting for small to medium size businesses

                        Hardware and software installation and upgrades

                        One-on-one training

                        Graphic design

                        Installed and configured Wired and wireless networks

                        Cross-platform networking

                        Website design and maintenance

                        Pre-purchase consulting

                        Technical Writing

 

2002-2005 Apple Specialist / PC Technician / Web Master, JDR Computer Solutions, Brick, NJ.

 

Responsible for maintaining and troubleshooting in-house computers, servers and network

Provided pre-sale technical support for sales reps and customers

Installed and configured Wired and wireless networks

Deployed new hardware

On-site consulting and service calls

OS X migration

Managed Apple service account

Pro application installations and upgrades

Hardware and software training workshops for sales staff and management

Installed and configured PDA hardware and software

Maintained companies website

 

2001-2002 Mac Systems Administrator / Computer Technician, Modellıs Sporting Goods, New York, NY

 

Responsible for maintaining and troubleshooting design departmentıs computers, servers, network and printers

Manned the help desk and provided desktop support for almost 300 Mac and PC users

Provided daily application support for Mac users

Worked with designers on ways to improve job workflows

Deployed new hardware and software

 

 

1998-2001 Network and Computer Technician, Westfield Board of Education, Westfield, NJ

 

Managed I.T. support team

Implemented rollout of district wide computer upgrades in classrooms and computer labs

Responsible for maintaining and troubleshooting computers, servers, network and printers

Developed and taught faculty development classes. 

Wrote training and instructional guides. 

Supervised student technicians and community volunteers.

 

1998          Consultant, RKR Consulting, Morristown, NJ

 

On-site consulting

Client and server configuration and maintenance

Data recovery

Cross-platform networking

Support of high-end graphics machines

 

 

Additional Information

 

Certifications

 

ACTC - Apple Certified Technical Coordinator

ACDT - Apple Certified Desktop Technician

 

Miscellaneous

 

I write a monthly technology column for the online magazine ³macCompanion² (www.maccompanion.com)

I produce a weekly Mac-centric podcast, ³The Mac Attack²

(www.themacattack.us)